Frequently Asked Questions

We understand that you may have questions concerning our operations. We have compiled a comprehensive list of frequently asked questions and their detailed answers.

Find the time to go through them to see if your question has already been answered. Should you not find your question among the listed, feel free to contact us. We shall be happy to answer any questions you may have!

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Armed Security Guard Services

  • What does an armed security guard do?

    Armed security guards provide high-level deterrence and protection for elevated risk environments. Duties often include access control, patrol, incident response, and clear escalation based on post orders.

  • When is armed security recommended?

    Armed security is typically recommended for higher risk sites, high-value assets, credible threats, or environments where a stronger security posture is necessary. We help you decide based on risk and operational reality.

  • Are your armed guards licensed in California?

    Yes. Armed security must meet California licensing and training requirements. Our team operates professionally and in compliance with applicable standards for armed coverage.

  • Can armed security be combined with unarmed guards or patrol?

    Yes. Many clients use a layered approach, such as armed coverage for critical points and unarmed coverage for customer-facing or operational areas.

  • What reporting should I expect from armed security services?

    You should expect consistent documentation and communication. We prioritize incident reporting and accountability so stakeholders stay informed.

  • How quickly can armed guards be deployed?

    Deployment depends on scheduling, site requirements, and scope, but we prioritize fast response and reliable staffing. Once post orders and expectations are confirmed, we mobilize the appropriate coverage.

Attorney Services / Process Serving

  • What attorney support services does CB Security Solutions offer?

    We provide professional process serving and legal document delivery, including service of summons and complaints, subpoena delivery, family law documents, eviction notices, restraining orders, and skip tracing for difficult serves.

  • What types of legal documents can you serve?

    We handle summons and complaints, subpoenas for witnesses, records, and depositions, family law documents such as divorce and child custody filings, eviction notices and unlawful detainers, and restraining orders.

  • Do you handle difficult or evasive serves?

    Yes. We support stakeout-based serves and skip tracing when subjects are hard to locate or actively avoiding service. We document every attempt and maintain a clear chain of communication with your office.

  • How do you document proof of service?

    Every serve is documented with date, time, location, and method of delivery. You receive clear proof of service documentation that meets legal requirements so your filings stay on track.

  • What areas do you cover for process serving?

    We serve legal documents across Los Angeles and Southern California. Coverage areas and timelines are confirmed when you submit the assignment so expectations are clear from the start.

  • Can I use your services on an ongoing basis for my law firm?

    Yes. Many attorneys and law firms work with us on a recurring basis. We prioritize fast communication, reliable scheduling, and consistent documentation so your office can count on timely service.

Background Investigations

  • What is a background investigation?

    A background investigation is a structured review of an individual’s history, which can include criminal records, employment verification, education, references, financial history, and other relevant information based on your needs.

  • Who uses background investigation services?

    Common clients include businesses vetting new hires or partners, attorneys conducting due diligence, property managers screening tenants, and private individuals who need verified information before making important decisions.

  • What does a typical background check include?

    Scope depends on your needs. Common components include criminal history, civil court records, employment and education verification, professional license checks, and reference interviews. We tailor the scope to what matters most for your situation.

  • How is this different from an online background check?

    Online services pull limited, often outdated public records. A professional background investigation includes verified research, direct outreach, and field-level confirmation that produces reliable, actionable findings.

  • How long does a background investigation take?

    Timelines depend on scope and complexity. Standard checks can often be completed within a few business days, while more detailed investigations may take longer. We confirm expected timelines before starting.

  • Is the information kept confidential?

    Yes. All findings are reported directly to the client. We handle every investigation with discretion and do not share results with unauthorized parties.

Executive & Personal Protection

  • What is executive protection?

    Executive protection is proactive personal security designed to reduce risk for executives, high-profile individuals, and families. It typically includes advance planning, secure transportation coordination, and professional protective coverage.

  • Do you provide personal protection and bodyguard services in Los Angeles and Southern California?

    Yes. We provide executive and personal protection services across Southern California based on the assignment’s risk level, schedule, and privacy requirements.

  • What is included in a personal protection plan?

    A personal protection plan can include route planning, location assessments, arrival and departure procedures, coordination with staff, and a clear communication plan. The goal is calm, discreet coverage with minimal disruption.

  • How do you keep executive protection discreet?

    We focus on professionalism, low-profile presence when appropriate, and strong communication. The objective is to prevent problems without drawing attention.

  • Can executive protection include secure transportation?

    Yes. Secure transportation can be integrated into executive protection planning, including protective driving and escort support when appropriate.

  • How do you determine the right level of protection?

    We assess the environment, travel patterns, public exposure, and known risks. Then we recommend the coverage level that fits your needs without overdoing it.

General

  • Where do you operate?

    We are licensed in California (PPO #121250) and serve Southern California. For select needs outside California, coverage may be available through vetted partners upon request.

  • Can you support multi-location coverage?

    Yes. We are built for multi-site operations with consistent staffing expectations, structured communication, and recurring check-ins.

  • Do you provide incident reports and daily logs?

    Yes. When incidents occur, officers complete incident reports and share relevant details with management. Logs are reviewed consistently to keep communication clear.

  • What does restaurant and hospitality security include?

    Coverage is tailored to your venue, hours, and clientele. Common needs include visible presence, incident response, de-escalation, and manager communication.

  • How quickly can CBSS respond to a security request?

    We typically respond within minutes and work quickly to coordinate staffing, coverage changes, and urgent needs.

Home Invasion Training

  • Do you provide a written home safety plan after training?

    Yes. Clients receive clear takeaways and structured guidance so the plan can be reviewed, practiced, and updated over time.

  • Can home invasion training be combined with executive protection planning?

    Yes. For clients with executive protection needs, we can align household preparedness with broader protective planning and secure transportation considerations.

  • What is home invasion training?

    Home invasion training helps households prepare a clear plan for prevention, awareness, and safe response. It focuses on practical decision-making, communication, and scenario-based readiness.

  • Who is home invasion preparedness training for?

    It is a strong fit for families, high-net-worth households, residential estates, and anyone who wants a structured safety plan. Training can also include staff coordination when applicable.

  • What topics are covered in home invasion training?

    Training typically covers vulnerability awareness, household roles and communication, prevention and deterrence planning, and guided scenarios. The goal is a plan you can follow under stress.

  • Is the training realistic and tailored to my home?

    Yes. We tailor training to your property layout, routines, and household needs. We focus on practical steps rather than generic advice.

Independent Law Enforcement Consulting

  • What is independent law enforcement consulting?

    Independent law enforcement consulting provides outside review and advisory services for agencies, attorneys, and organizations on topics like use of force, policy compliance, training standards, and operational procedures.

  • What does a use of force review involve?

    A use of force review examines the circumstances, officer actions, training background, departmental policy, and applicable legal standards surrounding a specific incident. The goal is a clear, objective assessment of whether actions were consistent with accepted practices.

  • Who typically needs independent law enforcement consulting?

    Clients include law firms handling civil rights or excessive force litigation, government agencies conducting internal reviews, municipalities seeking outside policy evaluation, and organizations involved in oversight or compliance efforts.

  • Can you help review or develop department policies and training programs?

    Yes. We support policy review, training program evaluation, and recommendations for improvement based on current standards, case law, and operational best practices.

  • How is this different from your court expert services?

    Court expert services focus on testimony and case-specific analysis for litigation. Independent consulting is broader and can include policy development, training audits, organizational reviews, and advisory support outside of a courtroom setting.

  • What is your background in law enforcement consulting?

    Our consulting team includes former LAPD leadership with decades of experience in patrol, investigations, use of force review, and training oversight. Specific credentials and experience are shared during the initial consultation.

K9 Security Units

  • How is a K9 unit deployed on-site?

    Deployment is based on your layout and priorities. We typically structure coverage around patrol routes, access points, and areas where issues are most likely to occur.

  • Will I receive reports if something happens?

    Yes. When incidents occur, we document what happened and escalate appropriately so managers and stakeholders stay informed.

  • Are K9 teams meant to replace guards?

    Usually no. K9 units are often used to strengthen an existing security program by adding deterrence and broader coverage, especially across larger footprints.

  • How fast can coverage be adjusted if our needs change?

    We prioritize responsiveness and clear communication so adjustments can be handled quickly when site conditions or requirements shift.

  • When is a K9 security unit the right fit?

    K9 units are a strong fit when you need visible deterrence, perimeter coverage, and faster identification of suspicious activity across larger areas or higher-risk entry points.

  • What types of properties use K9 security?

    K9 teams are commonly used for commercial properties, retail sites, residential communities, industrial spaces, and locations where after-hours activity or perimeter access is a concern.

Law Enforcement Court Expert

  • What is a law enforcement court expert?

    A law enforcement court expert provides professional testimony and case analysis based on law enforcement experience, training standards, and operational procedures. This supports attorneys, courts, and review panels in understanding use of force, officer conduct, and procedural compliance.

  • What types of cases require a law enforcement expert witness?

    Common cases include use of force incidents, officer-involved shootings, civil rights claims, wrongful death litigation, excessive force allegations, and internal affairs reviews where professional law enforcement insight is needed.

  • What qualifies your team to serve as a court expert?

    Our team includes former LAPD leadership with extensive experience in patrol operations, use of force review, training standards, and departmental policy. Qualifications and case history are provided during the engagement process.

  • Can you support both plaintiff and defense attorneys?

    Yes. We provide objective, fact-based analysis and testimony. Our role is to help the court understand what happened based on law enforcement standards, training, and operational context, regardless of which side retains us.

  • What should I expect from the engagement process?

    We start with a case review to determine relevance and fit. From there, we provide a written analysis, prepare for deposition or testimony, and maintain clear communication with your legal team throughout the process.

  • Do you provide written reports or only testimony?

    Both. We provide detailed written analysis and expert reports, and we are available for deposition and courtroom testimony as needed. All documentation is clear, professional, and built to support your case strategy.

Missing Persons

  • What missing persons services do you offer?

    We conduct professional missing persons investigations using a combination of research, field work, database access, and coordination with appropriate resources. The goal is to locate individuals as efficiently and discreetly as possible.

  • Who typically hires a private firm for missing persons cases?

    Clients include families searching for loved ones, attorneys needing to locate parties for legal proceedings, and businesses or individuals trying to reconnect with someone who has gone out of contact.

  • How do you begin a missing persons investigation?

    We start with an intake consultation to gather known details, last known contacts, timeline, and any prior search efforts. From there, we develop an investigative plan and keep you informed as the case progresses.

  • Can you work alongside law enforcement on a missing persons case?

    Yes. When appropriate, we coordinate with law enforcement efforts while conducting our own parallel investigation. This can help expand the search scope and move the case forward faster.

  • What if previous search efforts have already failed?

    We regularly take on cases where prior efforts have not produced results. A fresh investigative approach, updated resources, and experienced field work can often uncover new leads.